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Mix Fördertechnik
und Stahlbau GmbH
Hohe Buche 9
D-97996 Niederstetten
Tel: +49(0)7932-605095
Fax: +49(0)7932-605094

Customer information for consumers for the conclusion of long distance sales contracts

The following information for long distance sales contracts of Messrs. Mix Fördertechnik und Stahlbau GmbH, Hohe Buche 9, D-97996 Niederstetten are no contractual terms. The contractual terms are included in our General Terms and Conditions . We will submit to you this customer information in text form, together with the delivery note, at the latest on delivery of the goods.

1. Seller's identity

You conclude long distance sales contracts with Mix Fördertechnik und Stahlbau GmbH, Hohe Buche 9, D-97996 Niederstetten, represented by the general managers Karl Mix and Gerlinde Mix, Hohe Buche 9, D-97996 Niederstetten.

2. Seller's address

Mix Fördertechnik und Stahlbau GmbH
Hohe Buche 9
97996 Niederstetten
Germany

Phone: +49 (0)7932 / 60 50 95
Fax: +49 (0)7932 / 60 50 94
E-Mail: info@mix-foerdertechnik.de

3. Conclusion of contract

On our website and in our print media such as catalogues or advertising brochures we inform you about the conditions and features of our goods. The depiction of the goods does not constitute an offer of contract but is a non-binding invitation to you to order goods from us. With your order - which you can place by telephone, fax, e-mail or mail - you declare your offer of contract for the conclusion of a sales contract. We will promptly acknowledge receipt of your order. The acknowledgement of receipt, however, shall not be deemed an acceptance of your offer. We are entitled to accept your offer implied in your order, which we received by long-distance-communication media such as telephone, fax or e-mail, within two weeks. Further information on the conclusion of the contract can be found in our General Terms and Conditions which are part of the contract.

4. Delivery proviso

We reserve the right not to deliver or to deliver only part of the goods in case of incorrect or improper delivery by our own supplier.

5. Price of the goods

All prices quoted are final prices in € and contain the statutory value-added tax of currently 19 %.
Limited special offers are shown as such in the depiction of the individual goods on our website and in our print media. For further details please refer to our General Terms and Conditions.

6. Method of payment

Payment of goods you ordered can be effected as follows:

  • Invoice and remittance within the period indicated in the invoice
  • Cash payment
  • Cash on delivery (COD)
  • 7. Delivery and shipping costs

    In addition to the final prices indicated for each item, our delivery and shipping costs are invoiced as follows:

    For a standard order the packaging and freight costs are calculated according to the following criteria:

  • Way of shipment
  • Weight
  • Size / dimensions
  • Distance

  • In case of delivery to foreign countries, the delivery and shipping costs can differ from country to country. These costs, however, are also based on the above-mentioned criteria.

    8. Power of revocation

    1. If the customer expressed his will as a consumer, he is entitled to revocation according to § 312d, paragraph 2, in connection with § 355 BGB (German Civil Code). Therefore, in normal case (see subparagraph 2 for exceptions) a customer who is a consumer can revoke his expression of will which was aimed at the conclusion of the contract (§§ 312d, paragraph 1, clause 1, 355 BGB). The revocation is not subject to the statement of reasons (§ 355 paragraph 1, clause 2, BGB).
    2. Inter alia, according to § 312d, paragraph 4, BGB, the power of revocation does not apply to long distance sales contracts

  • for the delivery of goods which are made according to the customer's specifications, or which are tailor-made for the customer, or which are not suitable for return shipment due to their structure, or which can perish quickly, or whose expiry date has passed
  • for the delivery of audio or video recordings or software if the consumer has unsealed the data media delivered.

  • Power of revocation

    Revocation advice
    1. You may revoke your contractual declaration within two weeks without specifying reasons, doing so in text form (e.g. letter, fax, e-mail) or - if the object has been handed over to you before expiry of the time limit - by returning the object.
    2. The time limit shall commence after receipt of this advice in text form,
    a. with long distance sales contracts (§ 312b, paragraph 1, clause 1, BGB (German Civil Code)) for the delivery of goods, however, not before arrival of the goods at the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery)
    b. with the rendering of services, however, not before conclusion of the contract
    c. nor before the fulfilment of our duty to provide information according to § 312c, paragraph 2, BGB, in connection with § 1, paragraphs 1, 2 and 4 BGB-InfoV.

    For the observance of the time limit for the revocation the timely dispatch of the notice of revocation or object shall suffice. The notice of revocation shall be addressed to:

    Mix Fördertechnik und Stahlbau GmbH
    Hohe Buche 9
    97996 Niederstetten
    Deutschland
    Fax: +49 (0)7932 / 60 50 94
    info@mix-foerdertechnik.de


    Consequences of revocation
    In the event of valid revocation, the services received by both parties shall be returned and possible profits (e.g. interests) shall be surrendered. If you cannot, either in whole or in part, return the service received or in impaired state only, you shall possibly provide compensation for the value of the service. You shall not provide compensation for the impairment of the object caused by proper use.
    Objects which can be shipped in parcels shall be returned at our risk, You shall bear the costs for the return shipment if the goods delivered correspond to the goods ordered, and if the price of the object to be returned does not exceed an amount of 40 EUR or, in the event of a higher price of the object, you have neither reciprocated nor effected a contractually agreed partial payment at the time of revocation. Otherwise the return shipment shall be free of charge for you. Objects which cannot be shipped in parcels shall be collected from your premises.
    Obligations to reimburse payments shall be fulfilled within 30 days. For you, this period shall begin with the dispatch of your notice of revocation or the object, for us, it shall begin with its receipt.

    Special notes
    In the case of a service, your power of revocation shall expire prematurely if we started rendering the service before the end of the revocation period with your express consent or if you arranged this service yourself.

    End of revocation advice

    9. Communication costs

    Charges will incur for the use of our telephone numbers. The corresponding charges for the use of the fixed-line network and mobile network shall be obtained from the corresponding telephone provider.

    10. Validity of limited offers

    The validity of possible limited offers can be found in the depiction of the goods on our website and in our print media.

    11. Warranty

    Due to statutory regulations you can file claims arising from defects. The warranty period for new goods covers 2 years. Claims for obvious defects shall be filed in writing within 2 months, otherwise the filing of warranty claims shall be excluded. You may notify us of obvious defects by means of e-mail (info@mix-foerdertechnik.de).

    We do not assume warranty liability beyond the statutory warranty regulations. The details about warranty can be found in our General Terms and Conditions which are part of the contract.

    12. Customer service

    You can send complaints to the following address:
    Mix Fördertechnik und Stahlbau GmbH
    Hohe Buche 9
    97996 Niederstetten
    Deutschland

    Tel: +49 (0)7932 / 60 50 95
    Fax: +49 (0)7932 / 60 50 94

    E-Mail: info@mix-foerdertechnik.dea